F.A.Q. / Terms & Conditions
Online Store Contact Hours:
Monday - Friday
Releases & Restocks:
New releases and restock dates are periodically published on our personal, and shop social media pages on Instagram.
マーブル SODA: @Marbles0da
Generally, new and popular items are restocked (unless stated otherwise) on Sunday, 9 P.M. Pacific Standard Time, Monday, 2:00 P.M. Japan Standard Time.
Limited edition items are not restocked or reproduced.
Processing & Delivery:
Please allow 5 - 7 business days for any given order to be processed, with the acceptation of 1 - 4 additional business days during high volume sale periods (i.e. new item releases). Orders are processed chronologically as they are received.
Please allow up to 3 - 5 business days Stateside, or 7 - 21 business days if you're located Internationally for your order to be delivered.
Additionally, please be aware tracking is only applied to orders that exceed a specific weight such as car parts, apparel, and certain accessories.
Tracking is available at checkout for an additional price for orders that do not meet the automated fulfillment weight.
Pre-order items are clearly listed in product descriptions, with projected manufacturing and shipping dates (subject to change).
NEVER CONTENT is not responsible for duties, taxes, or customs fees under any circumstance. The buyer will be held accountable for any country restriction, duty tax, or any other fees collected.
NEVER CONTENT accepts the following forms of payment:
All sales are final. Please carefully review your information prior to finalizing your purchase. This includes your name, address, and contents within your order. Once your order has been placed, you cannot change the items in your order.
NEVER CONTENT reserves the right to accept, decline or cancel your order for any reason.
Returns & Exchanges:
All sales are final. Due to the limited nature of our products, you may not cancel or change the contents of your order once it has been finalized and confirmed.
Stickers are non-refundable, however, if you receive a defective product upon delivery, a replacement will be sent upon request.
Car Parts & Accessories items are non-refundable, these items are advertised in their existing condition either new and/or used.
Apparel items are non-refundable, however, if you receive a defective product upon delivery, a replacement will be sent upon request.
Never Content, Bad Luck Club, and Marble Soda is a Worldwide registered trademark. Use of the name and any logo, photo, graphics or image without prior written consent from NEVER CONTENT INC. is strictly prohibited.
For additional information, please use the Contact Form to have any unanswered questions fulfilled. If you are inquiring about an existing order, please include your order number. Additionally, please allow up to 72 hours (Monday - Friday) for a response. I operate solely on my own, so your extended patience is greatly appreciated.